--- title: Setting up your email domain name OX Cloud EU description: Set Up MX & SPF records for OX cloud EU. If you want to use a Domain name from a different provider than where you purchased your OX Cloud account from you'll need to change your Domain Settings so that they point to OX Cloud. --- [Skip to content](https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu#main-content) [![logo-ox-stay-open-blue-small](https://www.oxcloud.email/hubfs/OX%20Cloud/logos/logo-ox-stay-open-blue-small-1.svg "logo-ox-stay-open-blue-small")](https://www.oxcloud.email/) [![logo-ox-stay-open-white-small](https://www.oxcloud.email/hubfs/OX%20Cloud/logos/logo-ox-stay-open-white-small.svg "logo-ox-stay-open-white-small")](https://www.oxcloud.email/) - What's included - Email Essentials - [OX Mail](https://www.oxcloud.email/ox_mail) - [OX Calendar](https://www.oxcloud.email/ox_calendar) - [OX Address Book](https://www.oxcloud.email/address_book) - [OX Tasks](https://www.oxcloud.email/ox_tasks) - [OX Portal](https://www.oxcloud.email/ox_portal) - [Essential Security](https://www.oxcloud.email/essential-security) - Productivity - [OX Drive](https://www.oxcloud.email/ox_drive) - [OX Documents](https://www.oxcloud.email/ox_documents) - [Email Undelete](https://www.oxcloud.email/email-undelete) - Advanced Security - [Email and document encryption](https://www.oxcloud.email/email-and-document-encryption) - [Safe Unsubscribe Service](https://www.oxcloud.email/safe-unsubscribe-service) - [Real-time Anti-Phishing](https://www.oxcloud.email/real-time-anti-phishing) #### Email Essentials - [OX Mail](https://www.oxcloud.email/ox_mail) - [OX Calendar](https://www.oxcloud.email/ox_calendar) - [OX Address Book](https://www.oxcloud.email/address_book) - [OX Tasks](https://www.oxcloud.email/ox_tasks) - [OX Portal](https://www.oxcloud.email/ox_portal) - [Essential Security](https://www.oxcloud.email/essential-security) #### Productivity - [OX Drive](https://www.oxcloud.email/ox_drive) - [OX Documents](https://www.oxcloud.email/ox_documents) - [Email Undelete](https://www.oxcloud.email/email-undelete) #### Advanced Security - [Email and document encryption](https://www.oxcloud.email/email-and-document-encryption) - [Safe Unsubscribe Service](https://www.oxcloud.email/safe-unsubscribe-service) - [Real-time Anti-Phishing](https://www.oxcloud.email/real-time-anti-phishing) - [Help](https://www.oxcloud.email/ox-help-and-support) - [Price](https://www.oxcloud.email/price) - [Become a Reseller](https://www.oxcloud.email/cs/c/?cta_guid=cf7fbad5-c40b-4f7f-bdf1-e580632d266c&signature=AHFS_avQRuRqRC5C-VeKhltb-8Y5JZwGDw&pageId=44611270124&placement_guid=afafb15c-51c1-4609-abcb-5a436ac5c659&click=c8df68c3-f7fb-4487-9ace-a4d44e436c7c&hsutk=22e3c8a9641d0a112d0f8f6786b645bc&canon=https%3A%2F%2Fwww.oxcloud.email%2F&utm_referrer=https%3A%2F%2Fwww.google.com%2F&portal_id=24981076&redirect_url=AD7p6W8pcdaqZUACslJ-506Naloln9f-_l_JxuhE0cDgB1SE5mAstc_sDOdvSD_d7kn42g2jzg0CDzkeK361M7UlWHNqoWKjf153IEgY2X8TIyqLQeoxSdyvNUZSnjWZI4YWRVt1iXdi5hP1UIURl-LC5fQ5F3ZpigBfYe6vRxYSh7Y5rhTCOxUSfxTSTvog1NCFNHFP4gEmFPNw1LVN4bwFja5WYXPSxV5UYhOaLj-TQL-oyxCX5ip5ioqL9HzWM07begCnpoGLald2I2emUuBhm0Wu_dvIt-oTvWZLLJHWzJSGzLBhYVE&__hstc=72842060.22e3c8a9641d0a112d0f8f6786b645bc.1705974259254.1706252591529.1706255275280.12&__hssc=72842060.2.1706255275280&__hsfp=1025488658&contentType=standard-page) [Become a Reseller](https://www.oxcloud.email/cs/c/?cta_guid=cf7fbad5-c40b-4f7f-bdf1-e580632d266c&signature=AHFS_avQRuRqRC5C-VeKhltb-8Y5JZwGDw&pageId=44611270124&placement_guid=afafb15c-51c1-4609-abcb-5a436ac5c659&click=c8df68c3-f7fb-4487-9ace-a4d44e436c7c&hsutk=22e3c8a9641d0a112d0f8f6786b645bc&canon=https%3A%2F%2Fwww.oxcloud.email%2F&utm_referrer=https%3A%2F%2Fwww.google.com%2F&portal_id=24981076&redirect_url=AD7p6W8pcdaqZUACslJ-506Naloln9f-_l_JxuhE0cDgB1SE5mAstc_sDOdvSD_d7kn42g2jzg0CDzkeK361M7UlWHNqoWKjf153IEgY2X8TIyqLQeoxSdyvNUZSnjWZI4YWRVt1iXdi5hP1UIURl-LC5fQ5F3ZpigBfYe6vRxYSh7Y5rhTCOxUSfxTSTvog1NCFNHFP4gEmFPNw1LVN4bwFja5WYXPSxV5UYhOaLj-TQL-oyxCX5ip5ioqL9HzWM07begCnpoGLald2I2emUuBhm0Wu_dvIt-oTvWZLLJHWzJSGzLBhYVE&__hstc=72842060.22e3c8a9641d0a112d0f8f6786b645bc.1705974259254.1706252591529.1706255275280.12&__hssc=72842060.2.1706255275280&__hsfp=1025488658&contentType=standard-page) Search - [OX Mail](https://www.oxcloud.email/help-and-support/tag/ox-mail) - [Import your emails](https://www.oxcloud.email/help-and-support/import-your-emails) - [Archiving emails](https://www.oxcloud.email/help-and-support/archiving-emails) - [Real-time Anti-phishing (Advanced Security)](https://www.oxcloud.email/help-and-support/real-time-anti-phishing-advanced-security) - [Safe Unsubscribe Service (Advanced Security)](https://www.oxcloud.email/help-and-support/safe-unsubscribe-service-advanced-security) - [How to Auto forward emails](https://www.oxcloud.email/help-and-support/auto-forwarding-emails) - [Email Undelete (included in productivity)](https://www.oxcloud.email/help-and-support/email-undelete-included-in-productivity) - [Move an email to a folder](https://www.oxcloud.email/help-and-support/move-to-folder) - [Mark as Read/Unread](https://www.oxcloud.email/help-and-support/mark-as-read/unread) - [Mark as Spam/Not Spam](https://www.oxcloud.email/help-and-support/mark-as-spam/not-spam) - [Delete an email](https://www.oxcloud.email/help-and-support/delete-an-email) - [Connect your device](https://www.oxcloud.email/help-and-support/connect-your-device) - [Using Inbox Categories to organize your incoming emails](https://www.oxcloud.email/help-and-support/using-inbox-categories-to-organize-your-incoming-emails) - [How to enable an out of office response/vacation notice](https://www.oxcloud.email/help-and-support/how-to-enable-an-out-of-office-response-vacation-notice) - [Enabling Conversations (Visually group all messages with their replies)](https://www.oxcloud.email/help-and-support/enabling-conversations) - [OX Calendar](https://www.oxcloud.email/help-and-support/tag/ox-calendar) - [Sync an iCAL invite to your Calendar](https://www.oxcloud.email/help-and-support/sync-an-calendar-invite-to-your-calendar) - [Choose your favorite time zones in calendar](https://www.oxcloud.email/help-and-support/choose-your-favorite-time-zones-in-calendar) - [Use Scheduling Functionality](https://www.oxcloud.email/help-and-support/use-scheduling-functionality) - [Editing a calendar invite](https://www.oxcloud.email/help-and-support/editing-a-calendar-invite) - [Creating a new Calendar invite](https://www.oxcloud.email/help-and-support/creating-a-new-calendar-invite) - [Change your calendar layout view](https://www.oxcloud.email/help-and-support/change-your-calendar-layout-view) - [Share your calendar with someone](https://www.oxcloud.email/help-and-support/share-your-calendar-with-someone) - [Adding new calendars](https://www.oxcloud.email/help-and-support/adding-new-calendars) - [OX Guard](https://www.oxcloud.email/help-and-support/tag/ox-guard) - [How to remove encryption from a file](https://www.oxcloud.email/help-and-support/how-to-remove-encryption-from-a-file) - [Forgot your Guard password for email and file encryption](https://www.oxcloud.email/help-and-support/forgot-your-password-for-email-encryption) - [Advanced email and file encryption settings](https://www.oxcloud.email/help-and-support/advanced-email-and-file-encryption-settings) - [How to digitally sign an email](https://www.oxcloud.email/help-and-support/how-to-digitally-sign-an-email) - [Encrypting Files](https://www.oxcloud.email/help-and-support/encrypting-files) - [Open an encrypted email](https://www.oxcloud.email/help-and-support/open-an-encrypted-email) - [Send an encrypted email](https://www.oxcloud.email/help-and-support/send-an-encrypted-email) - [Setting up email and file encryption](https://www.oxcloud.email/help-and-support/setting-up-email-and-file-encryption) - [Customize your email experience](https://www.oxcloud.email/help-and-support/tag/customize-your-email-experience) - [Enable dark-mode](https://www.oxcloud.email/help-and-support/enable-dark-mode) - [Customize your email with themes and backgrounds](https://www.oxcloud.email/help-and-support/customize-your-email-themes-and-backgrounds) - [Choose your email layout view](https://www.oxcloud.email/help-and-support/choose-your-email-layout-view) - [Automatically save email addresses](https://www.oxcloud.email/help-and-support/automatically-save-email-addresses) - [Customize your portal](https://www.oxcloud.email/help-and-support/customize-your-portal) - [Add more email accounts](https://www.oxcloud.email/help-and-support/add-more-email-accounts) - [Configure your quick launch icons](https://www.oxcloud.email/help-and-support/configure-your-quick-launch-icons) - [OX Address Book](https://www.oxcloud.email/help-and-support/tag/ox-address-book) - [Distribution Lists](https://www.oxcloud.email/help-and-support/distribution-lists) - [Printing Contacts](https://www.oxcloud.email/help-and-support/printing-contacts) - [Exporting Contacts](https://www.oxcloud.email/help-and-support/exporting-contacts) - [Subscribe to third party contacts like (Google, Outlook, Yahoo, etc.)](https://www.oxcloud.email/help-and-support/subscribe-to-third-party-contacts-google-outlook-yahoo) - [Edit a contact](https://www.oxcloud.email/help-and-support/edit-a-contact) - [Create a new contact](https://www.oxcloud.email/help-and-support/create-a-new-contact) - [Share your address book with someone](https://www.oxcloud.email/help-and-support/share-your-address-book-with-someone) - [OX Drive](https://www.oxcloud.email/help-and-support/tag/ox-drive) - [Save email attachments to Drive](https://www.oxcloud.email/help-and-support/save-email-attachments-to-drive) - [Downloading OX Drive App for mobile phone](https://www.oxcloud.email/help-and-support/downloading-ox-drive-app-for-mobile-phone) - [Upload a new file](https://www.oxcloud.email/help-and-support/upload-a-new-file) - [Downloading Files](https://www.oxcloud.email/help-and-support/downloading-files) - [Editing Files](https://www.oxcloud.email/help-and-support/editing-files) - [Viewing Files](https://www.oxcloud.email/help-and-support/viewing-files) - [Sharing files and permissions](https://www.oxcloud.email/help-and-support/sharing-files-and-permissions) - [Collaboration](https://www.oxcloud.email/help-and-support/tag/collaboration) - [Collaborate in real-time with Documents](https://www.oxcloud.email/help-and-support/collaborate-in-real-time-with-documents) - [Share files and folders](https://www.oxcloud.email/help-and-support/share-files-and-folders) - [Assign a task to someone](https://www.oxcloud.email/help-and-support/assign-a-task-to-someone) - [Share a task with someone](https://www.oxcloud.email/help-and-support/share-a-task-with-someone) - [Share your calendar with someone](https://www.oxcloud.email/help-and-support/share-your-calendar-with-someone) - [Share your address book with someone](https://www.oxcloud.email/help-and-support/share-your-address-book-with-someone) - [General](https://www.oxcloud.email/help-and-support/tag/general) - [Settings Propagating](https://www.oxcloud.email/help-and-support/settings-propagating) - [Setting up your email domain name OX Cloud EU](https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu) - [Adjust the size of text](https://www.oxcloud.email/help-and-support/adjust-the-size-of-text) - [Setting up your email domain name OX Cloud US](https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-us) - [How to spellcheck emails](https://www.oxcloud.email/help-and-support/how-to-spellcheck-emails) - [Storage Usage](https://www.oxcloud.email/help-and-support/storage-usage) - [Getting Started](https://www.oxcloud.email/help-and-support/tag/getting-started) - [Use 2-step Verification to secure your email account](https://www.oxcloud.email/help-and-support/use-2-step-verification-to-secure-your-email-account) - [Import your emails](https://www.oxcloud.email/help-and-support/import-your-emails) - [Enter your contact information](https://www.oxcloud.email/help-and-support/enter-your-contact-information) - [Connect your device](https://www.oxcloud.email/help-and-support/connect-your-device) - [Setup your email signature](https://www.oxcloud.email/help-and-support/setup-your-email-signature-1) - [Adjust your location, time zone and language settings](https://www.oxcloud.email/help-and-support/adjust-your-location-time-zone-and-language-settings) - [Work smarter](https://www.oxcloud.email/help-and-support/tag/work-smarter) - [Choose your favorite time zones in calendar](https://www.oxcloud.email/help-and-support/choose-your-favorite-time-zones-in-calendar) - [Adding new calendars](https://www.oxcloud.email/help-and-support/adding-new-calendars) - [Organize your email using filter rules](https://www.oxcloud.email/help-and-support/organize-your-email-using-filter-rules) - [Organize your email with folders](https://www.oxcloud.email/help-and-support/organize-your-email-with-folders) - [Using Inbox Categories to organize your incoming emails](https://www.oxcloud.email/help-and-support/using-inbox-categories-to-organize-your-incoming-emails) - [Enabling Conversations (Visually group all messages with their replies)](https://www.oxcloud.email/help-and-support/enabling-conversations) - [OX Documents](https://www.oxcloud.email/help-and-support/tag/ox-documents) - [Editing Text Documents, Spreadsheets or Presentations](https://www.oxcloud.email/help-and-support/editing-text-documents-spreadsheets-or-presentations) - [Creating a new Text Document, Spreadsheet or Presentation](https://www.oxcloud.email/help-and-support/creating-a-new-text-document-spreadsheet-or-presentation) - [Collaborate in real-time with Documents](https://www.oxcloud.email/help-and-support/collaborate-in-real-time-with-documents) - [OX Tasks](https://www.oxcloud.email/help-and-support/tag/ox-tasks) - [Edit a Task](https://www.oxcloud.email/help-and-support/edit-a-task) - [Create a new Task](https://www.oxcloud.email/help-and-support/create-a-new-task) - [Share a task with someone](https://www.oxcloud.email/help-and-support/share-a-task-with-someone) - [Using Search](https://www.oxcloud.email/help-and-support/tag/using-search) - [Using search in Mail](https://www.oxcloud.email/help-and-support/using-search-in-mail) - [Using sort to search](https://www.oxcloud.email/help-and-support/using-sort-to-search) - [Search contacts](https://www.oxcloud.email/help-and-support/search-contacts) - [Working with Folders](https://www.oxcloud.email/help-and-support/tag/working-with-folders) - [Create a new folder](https://www.oxcloud.email/help-and-support/create-a-new-folder) - [Rename a folder/subfolder](https://www.oxcloud.email/help-and-support/rename-a-folder/subfolder) # Setting up your email domain name OX Cloud EU If you want to use a Domain name from a different provider than where you purchased your OX Cloud account from you'll need to change your Domain Settings with your Domain Provider so that they point to OX Cloud. 1. Log in to your account at your domain host. **Need help?** Contact your domain host’s Support team. Domain hosts are experts in Domain Settings, and setup is a common task. 2. Go to the section where you can update your DNS records. It might be called something like "DNS Management," “Mail Settings,” or "Advanced Settings." 3. Delete any existing MX & SPF records. If you can’t delete the existing records, change their priority number to 20 or higher. 4. Add the MX & SPF records for the OX Cloud mail servers from the tables below. If your domain host limits the number of MX records, just add the first and third records in this table. MX Records For OX Cloud EU (if your email has the OX Brand) | **Name/Host/Alias** | **Time to Live (TTL)** | **Record Type** | **Priority** | **Value/Answer/Destination** | | --- | --- | --- | --- | --- | | @ or leave blank | 3600 | MX | 10 | mx001.cloudeu.xion.oxcs.net | | @ or leave blank | 3600 | MX | 10 | mx002.cloudeu.xion.oxcs.net | | @ or leave blank | 3600 | MX | 10 | mx003.cloudeu.xion.oxcs.net | | @ or leave blank | 3600 | MX | 10 | mx004.cloudeu.xion.oxcs.net | SPF for OX Cloud EU | **Name/Host/Alias** | **Time to Live (TTL)** | **Record Type** | **Value/Answer/Destination** | | --- | --- | --- | --- | | @ or leave blank | 3600 | TXT | v=spf1 **include:spf.cloudeu.oxcs.net** ~all | 5\. Save your changes. Any changes you make to your records can take up to 24 hours to take effect. ### Was this article helpful? [Yes](https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu#blog-post-02_yes-popup) [No](https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu#blog-post-02_no-popup) --- ![logo-ox-icon](https://www.oxcloud.email/hubfs/OX%20Cloud/logos/logo-ox-icon.svg)  Stay open © Open-Xchange 2026 [Privacy Policy](https://www.open-xchange.com/privacy) [Imprint](https://www.open-xchange.com/legal) [Terms & Conditions](https://www.open-xchange.com/terms-and-conditions/) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "dateModified" : "2024-10-01", "datePublished" : "2024-10-01", "headline" : "Setting up your email domain name OX Cloud EU", "image" : [ "" ], "mainEntityOfPage" : { "@id" : "https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu", "@type" : "WebPage" } } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Hillary Close", "url" : "https://www.oxcloud.email/help-and-support/author/hillary-close" }, "dateModified" : "2022-06-17T13:04:00.927Z", "datePublished" : "2022-06-16T15:53:29.000Z", "headline" : "Setting up your email domain name OX Cloud EU", "mainEntityOfPage" : { "@id" : "https://www.oxcloud.email/help-and-support/setting-up-your-email-domain-name-ox-cloud-eu", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject" }, "name" : "Open-Xchange GmbH" } } ```