OX - Help and Support Page

Open an encrypted email

Written by Bianca Lopes | Nov 19, 2021 1:06:27 PM

A Guard encrypted email will have a "Lock" icon next to the subject line in your email list. When you open the email you'll be prompted to enter your Guard security password. You can also tick the box next to "Remember my password" and select how long you'd like to stay logged in from the duration dropdown menu. Once you click "OK", you'll be able to read the email.